Royal Luncheon at Pan Pacific Manila with Master Butler Wayne Fitzharris

September 09, 2011

Pan Pacific Manila, known as the first and finest Butler hotel in the Philippines, conducted a Royal Luncheon / Press Conference yesterday to welcome the return of Master Butler Wayne Fitzharris, Director of the International Guild of Butlers & Household Managers.   

Master Butler Wayne Fitzharris

In line with the recent launch of Pan Pacific’s newly renovated guestrooms, the return of Master Butler Fitzharris is considered as a perfect chance for the hotel to refresh and further improve their Butler concept and service.  The Butler Education will ensure that Pan Pacific will maintain the status as the only luxurious hotel in the world made up entirely of professional Butlers that provide the best extra ordinary experience for their guests.

According to Richard Masselin, General Manager of Pan Pacific Manila, their butlers will undergo a one week tailored program under Master Butler Fitzharris to help them re-develop their skills to keep abreast with the hotel’s standards based on the changing needs of each unique guest.

Richard Masselin

During the conference, Master Butler Fitzharris said that he intends to seek the most promising Butler in Manila to be a Butler Ambassador, so that he may hand over the baton of responsibility to continue his work.  Symbol of this honor is his personal pocket clock which he will give to whoever will be chosen to carry the responsibility as well as the title.

Pan Pacific’s Butlers showed us a bit of their skills during the luncheon.  Foods that were prepared and served were lovely but the highlight of the luncheon was when the butlers served us our teas in synchronized succession.

Smoked Duck Breast Mesclun lettuce and green mango strips, with sautéed pork in vinaigrette dressing
Crayfish and Vegetable Broth Infused with lemon grass and basil aioli croutons

Slow Roast Beef and Pork Humba With potatoes, Brussel sprouts, pineapple confit and fresh herbs

The Butler Cake

The modern elegance and comfort of Pan Pacific’s newly renovated room and the excellent unique hotel experience that their butlers can provide are just few of the reasons why Pan Pacific Manila is one of the best hotels in the Philippines. Definitely one of our country’s prides.

Master Butler Wayne Fitzharris with The Butlers
Pan Pacific Manila

About Pan Pacific Manila
The first and finest Butler hotel in the Philippines – ranked among the top Asia city hotels at the 2008 and 2009 Readers Choice Awards and named one of the best places to stay in the world at the Annual Gold List by the Conde Nast Traveler.  Awarded as the Philippines’ Leading Business Hotel at the 2008 World Travel Awards. 

Conveniently located at the heart of the historical and cultural district of Malate in the Manila Bay area, Pan Pacific Manila is a short drive to the city’s convention, exhibition and business centres and a walk away from shopping, food and entertainment establishments.  A business hotel, designed to offer a comfortable abode to business and leisure travellers with its excellent facilities and service, the hotel has 236 all-executive rooms and suites and 7 spacious function rooms. 

For more information, call (63-2) 318 0788 or visit for more special offers. 

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